Salon policies
A few simple guidelines so every visit is easy, on time and comfortable for everyone.
Walk-ins welcome
Walk-ins are always welcome. We encourage booking an appointment online or by phone to shorten wait times.
Rescheduling & cancellations
If you need to reschedule, please let us know at least 48 hours before your appointment begins. Cancellations made within 48 hours of your appointment will be charged 50% of the service fee.
No-shows
Appointments missed without notice will be charged 50% of the scheduled service amount.
Late arrivals
Running late? Please give us a call. If you arrive more than 10 minutes late, we may need to shorten your service or reschedule so the next guest isn’t delayed.
Bringing guests
We love company! Because seating in our studio is limited, we kindly ask that you keep additional guests to a minimum.
Before your visit
Please let us know if you use retinoids, acne medication or blood thinners, or have had a recent peel, laser treatment or sunburn. For your comfort and safety, we may suggest waiting before certain services.
Hygiene
Your safety comes first. We use disposable, one-time-use supplies for all of our threading services, and one-time-use disposable tools for most other services whenever possible. Our stations are cleaned and sanitized between every guest.
Refunds
Because every service is personal and performed with care, we’re unable to offer refunds once a service is complete. Your happiness matters to us, so if anything isn’t quite right, please tell us and we’ll do our best to make it right.
Complimentary threading touch-ups
Spotted a stray hair? Come back within 3 days of your threading service and we’ll gently remove any hairs that may have been missed, with our compliments.
Minors
We’re happy to welcome younger guests. Some services may require the consent of a parent or legal guardian, and we may ask that an adult be present.
Photos
We love sharing beautiful results, but we’ll only take or post before-and-after photos with your permission.
A respectful space
Our studio is a calm, welcoming place for everyone. We kindly ask that all guests treat our team and fellow clients with courtesy, and we may refuse service when that isn’t the case.
Questions? Just ask.
Call 702-418-1891 or email hello@threadolysis.com.